MAC Auto Care is the only place I trust to service my Mercedes. I’m confident that when I take my vehicle there, it’s accurately diagnosed, and I will be charged a fair price for repairs. For example, I recently took my SL-550 there because a warning light indicated that I needed to have my brake pads checked. I wasn’t surprised because the car is nearly ten years old and has never had any brake work performed. What did surprise me was when Mike inspected the vehicle, he said yes, I needed pads, but the rotors looked good and didn't need to be replaced. I have gotten numerous brakes jobs done on five different BMWs and Mercedes since 1996, and this was the first time I was told I didn't need to replace the rotors. I had always questioned why the rotors “always” needed replacing and had concluded that it had something to do with how foreign luxury cars are made. I know now it has more to do with how service advisors and mechanics are made. If you own a Mercedes, do yourself a favor and ditch the dealerships. Take your vehicle to MAC Auto Care, where the owners, Mike and Shawn, have proven integrity and impeccable customer service.
Michael Woodard
I towed my mercedes there a couple of weeks ago to repair some water damaged electronics. they were absolutely great, arranged the tow to their shop, started working on the car quickly and diagnosed the damages. I have three other mercedes and i will take all of them to MAC in the future. very honest and competent people
Kevin Mcelroy
I had my starter replaced on my 2005 Mercedes in November 2023 and I hadn’t had any problems with the starter for months since. Not only did the gentleman replace the starter, but they threw in a couple complimentary services! My car still needs some work and they provided the list of everything I need done without pressuring me to get the work done which I appreciate. They also suggested a towing company which I ended up using and that company was just as professional, personable, and reasonably priced. I felt as though the mechanics were genuine and honest from being to end. I’ll be back for some of the other services needed on my car soon. I highly recommend!
Quentesa Pierce
I want to give a shout out to Mike, Brian and all the MAC team for the service work they performed for me. I own a Euro1984 500SL. Most techs will not touch this car but Mike readily accepted the job and performed all requested work and then some. They are very efficient in their work and timely. I live 70 miles away but will not hesitate to bring my car back for any work needed. Peace of mind is worth the distance traveled. I highly recommend MAC Auto Care.
Mike Williams
Lately, I've been apprehensive about doing any B2B with local merchants due getting burned but these people right here - are legit.I have a 2002 Mercedes that was passed down to me with over 190k miles. I'm using it as my company vehicle. One month ago , I thought I had to JUNK it. Just got it serviced with these guys , and I might even consider taking it on a short road trip , it's running so much better ! Way much better than the dealer!
Sue Pack /Owner and Founder , Gym:30 - Creedmoor, NC
I have known and worked with Mike for five years, servicing three late model Mercedes Benz. I have never trusted an automotive advisor like I trust Mike. He has always offered credible advise, has never sold me a service I didn’t want or charged me for a service I didn’t need. I’ve never had trouble with completed work or getting my car back on time. I trust Mike and Mercedes Auto Care to take care of my vehicles and have never thought twice about visiting the dealership.
Alex Ali /Price and Partner Engagement Manager, Eaton Corp. - North Raleigh, NC
Great people and a great company to use for all of your Mercedes Benz Service repairs!
Raymond Dukes - Creedmoor, NC
Shawn and Mike are the real deal! I've been using them for 10 years (4 different mb's) for service and repairs. Can't go wrong with these guys!
Kelly Rockwell - Wake Forest, NC
I would highly recommend Mercedes Auto Care. We have two Mercedes and if you want qualified, professional, timely and service guarantee then you need to see the owners Sean and Mike. We are pleased. We live 21 miles from Mercedes Auto Care in Creedmoor, NC the drive and service are worth it. I give this business five stars because of how efficient, friendly, helpful, quality input and output service they provide. We will be customers for life. Give them a try and I guarantee you will be happy.
Lisa Dunn - Wakefield, NC
Awesome people, awesome service, awesome prices! We are talking about individuals who loves what they do and are not satisfied unless you are satisfied! No overpricing, no manipulation, just pure, genuine individuals! Love'em! Ask for Shawn or Mike and everything else is smooth sailing from then on! I guarantee a pleasant experience!
Rahman Crocker - North Raleigh, NC
Excellent, reliable & honest professional Mercedes Master Technician will ensure that every service rendered is outstanding. I have known Mike & Shawn for over 10+ years. All my My Mercedes are in their good hands. If you own a Mercedes, you should give them a try the next time your BENZ needs some TLC.
Ron Sanyal - Raleigh, NC
Mike and Shawn are the very best and over the years I’ve dealt with some fine Mercedes mechanics at four other shops. Followed them here when they opened their own shop even though it means a longer drive because I have total confidence in each of them. And they’re great guys, too.
Fred J Eckert - Raleigh, NC